Technical contacts
Email addresses and phone numbers
There are several technical support addresses/phone numbers. Selecting the correct contact will speed up the resolution of your request:
-
unixjCY57Q=cO@fiOEU5Kf_6f.muniDjz_Xorsl.cz
(4346, 4348) - Unix stations/servers/services and network -
winldQEruwp4@fiKJfWu=_QL.muni-3CcJ5lKb.cz
(4644) - windows stations and servers, licensed software -
wifizGxjgwSZb@fi=qkP_Z=1k.muni=bX0pP=jN.cz
(4348, 4346) - wireless network -
webmaster-S4tc57eD@fiizuxDPG6h.muniD438pKgmL.cz
(4346, 4348) - faculty websites -
gitlabpe4e=k9U2@fi3snUBXLCY.muniyOZ0n6hMH.cz
(4346, 4348) - GitLab FI -
avtGf9PTro1x@fiGQ0u6hf_e.muni0-Ci22Rh8.cz
(6183, 7150) - audio-video technology -
techvMhEf8Zx=@fiFneMwIKLe.muni2K=X_YBbG.cz
(4372) - hardware maintenance of computers and classrooms, replenishment of printer supplies -
budA1Gjq04Qr@fiuJItFkkoO.muniOfqfUspX5.cz
(1829, 1809) - technical problems in the building (window can't be opened, clogged sink, air conditioning, wrong clock time, etc.) -
recepcetl3ka06ma@fihkSQlK2sm.muni8y1hL690H.cz
(1810, 8962) - reception staff -
uklidIpj70OVhS@fiTq4qnpKrj.muni0IFp-QCzJ.cz
(6095) - cleaning service -
videow7lUds6zM@finj_=YfrB=.muniHX-1h-UPt.cz
(6183, 7150) - recording of classes
Phone flaps are listed in parentheses. Outside the MU phone network, prefix them with 54949 (4346 → 549494346 = +420549494346). However, please prefer emails over phone calls if possible.
In case of problems with the operation of shared devices (e.g., network printers), please write to both
unixNeWfV-DRr@fikDLBEnzYD.muniBcIUo9Asd.cz
, and
wink=6yAW4f3@fi3_B=BzX2R.muninDwscA28E.cz
(or as you see fit). You can check the presence of a major problem with IT services in the
FI service status report (we are automatically notified of problems reported here).
Netiketa
- Use bulk addresses, not personal addresses - Contacting all authorized persons will expedite the resolution of the request. In particular, this also allows for substitutability and prevents delays in resolving the matter in case of holidays, etc.
- Use Reply All - The same reasons as above apply.
Discussion forums
You can also use the discussion forums in the MU IS to report problems and send suggestions:
- For Windows computers
- For Linux/macOS computers
- For WiFi connection
- or use the FI Suggestion Board app