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Quality Management

• Lecturer
  

  Dipl. Ing. Siegfried Zopf
  PSE Siemens, Vienna

• Date & place
  

  Thursday, October 20, 2005
  14:00 - 18:00
  B204

• Outline
  • Quality management in projects
  • Quality assurance responsible
  • Quality assurance (QA) planning and QA measures
  • Return on investment
• Recommended literature
  • Capability Maturity Model Integration Version 1.1 Staged Representation, CMU/SEI-2002-TR-012, 2002, http://www.sei.cmu.edu
  • EFQM Excellence Model, EFQM Brussels, 2003, http://www.efqm.org
  • ISO 9001:2000 Quality management systems - Requirements
• Slides
• Examples
  • stdSEM QA (zip file includes slides)