Technical contacts
Email addresses and phone numbers
There are several technical support addresses/phone numbers. Selecting the correct contact will speed up the resolution of your request:
-
unixp2KpW_LLu@fiAoItZpZpJ.munifxwzkaUdi.cz
(4346, 4348) - Unix stations/servers/services and network -
winEfTCAAmtw@fi9oV=x=-78.munieXcE9xuoH.cz
(4644) - windows stations and servers, licensed software -
wifiW-_oWhJtt@fiKy4C=dYfv.muniyp-=uH9eZ.cz
(4348, 4346) - wireless network -
webmasterj=BZxqAFP@fiYGrBOM0tt.muniG8mWK_9fk.cz
(4346, 4348) - faculty websites -
gitlabdFg5g0p0F@fir=pQymodj.muniwZv=5kI3S.cz
(4346, 4348) - GitLab FI -
avttSof9z4zv@fiDPGCwN7Wi.munivcgHO1Enr.cz
(6183, 7150) - audio-video technology -
techlghpkKRov@fiO3HV3-1lT.munitPOmE=NB7.cz
(4372) - hardware maintenance of computers and classrooms, replenishment of printer supplies -
budA0fEwwLTB@fiRiVZDvIdF.muniHX9Nx9cgn.cz
(1829, 1809) - technical problems in the building (window can't be opened, clogged sink, air conditioning, wrong clock time, etc.) -
recepce5mEWg6fyY@fifdtpKwRB1.munilrCbP=GuG.cz
(1810, 8962) - reception staff -
uklid=G8vcmcT0@fiMcIbpGus0.muni8cyv0__iG.cz
(6095) - cleaning service -
videoqU9X_iaMY@fiCi=6pRUPR.muniWLUmIW6ay.cz
(6183, 7150) - recording of classes
Phone flaps are listed in parentheses. Outside the MU phone network, prefix them with 54949 (4346 → 549494346 = +420549494346). However, please prefer emails over phone calls if possible.
In case of problems with the operation of shared devices (e.g., network printers), please write to both
unixtrpTfPHCj@fiVqnLJWw6C.munibbGxXnx-R.cz
, and
win=saEx-_yA@fi48l6e2p9u.munixgc2fL8en.cz
(or as you see fit). You can check the presence of a major problem with IT services in the
FI service status report (we are automatically notified of problems reported here).
Netiketa
- Use bulk addresses, not personal addresses - Contacting all authorized persons will expedite the resolution of the request. In particular, this also allows for substitutability and prevents delays in resolving the matter in case of holidays, etc.
- Use Reply All - The same reasons as above apply.
Discussion forums
You can also use the discussion forums in the MU IS to report problems and send suggestions:
- For Windows computers
- For Linux/macOS computers
- For WiFi connection
- or use the FI Suggestion Board app