Technical contacts
Email addresses and phone numbers
There are several technical support addresses/phone numbers. Selecting the correct contact will speed up the resolution of your request:
-
unixjNmBayLdJ@fin8bip=XK2.muniyGz3OXCb=.cz
(4346, 4348) - Unix stations/servers/services and network -
win4EkbQyqYg@fiFpeuaNnLz.munihCj72Pas4.cz
(4644) - windows stations and servers, licensed software -
wifi1b3zitfhd@fiPwqia3ERb.muniyHgUqVLuE.cz
(4348, 4346) - wireless network -
webmasterxDE7Qhvs4@ficVmE8mg5O.munil_ciPHnaX.cz
(4346, 4348) - faculty websites -
gitlabJ4o3iugsP@fihLiQ4l0Hm.munibcNLJa7Pj.cz
(4346, 4348) - GitLab FI -
avtEYdpok5sO@fiFqfoU5-4T.muni4NqbRdHgt.cz
(6183, 7150) - audio-video technology -
techfKiK4p1Sp@fiC2AmJzTdZ.munihNvULYwzV.cz
(4372) - hardware maintenance of computers and classrooms, replenishment of printer supplies -
budiwCjuL4XN@fiEViK2cahW.munimzoxfg3FQ.cz
(1829, 1809) - technical problems in the building (window can't be opened, clogged sink, air conditioning, wrong clock time, etc.) -
recepce-bmEDqp3F@fi_WueGjVze.muniDEMnBWgqO.cz
(1810, 8962) - reception staff -
ukliddbvfxaSqv@fiDei8Y=57v.munija1M9G2V0.cz
(6095) - cleaning service -
video4qv9uEcm3@fieMDjwg4dp.munim0xPwe=fx.cz
(6183, 7150) - recording of classes
Phone flaps are listed in parentheses. Outside the MU phone network, prefix them with 54949 (4346 → 549494346 = +420549494346). However, please prefer emails over phone calls if possible.
In case of problems with the operation of shared devices (e.g., network printers), please write to both
unix-bTuRfpuW@fij71MSqMIb.muniq0f1yFzb4.cz
, and
winUs3mOEt9r@fiWkjmaBACi.muni4oSLaS=sQ.cz
(or as you see fit). You can check the presence of a major problem with IT services in the
FI service status report (we are automatically notified of problems reported here).
Netiketa
- Use bulk addresses, not personal addresses - Contacting all authorized persons will expedite the resolution of the request. In particular, this also allows for substitutability and prevents delays in resolving the matter in case of holidays, etc.
- Use Reply All - The same reasons as above apply.
Discussion forums
You can also use the discussion forums in the MU IS to report problems and send suggestions:
- For Windows computers
- For Linux/macOS computers
- For WiFi connection
- or use the FI Suggestion Board app